Frequently Asked Questions

How to Clean

Pulse Hydration System is easy to clean and easy to maintain. In order to make sure cleaning process a lot easier, we are presenting you with some prudent tips for clean your hydration pack’s bladder. The common way of cleaning reservoir is though soap and water and keep it aside to dry. However, there are plenty more ways to clean your hydration pack that we are going to mention below:

1. Using hot water and 2 tablespoons of bleach or baking soda, mix the solution inside your hydration pack and run through the tube.

2. Keep still for half an hour.

3. Wash the hydration reservoir with hot water and mild soap.

4. Rinse away the bleach or cleaning solution.

5. After cleaning properly, air dry.

Shipping and Return

Pulse Hydration provides shipping with USPS or UPS on all shipments.  Accelerated shipping is an option at checkout, it will be calculated by speed, weight, and location.

We are pleased to offer shipping on Pulse Hydration Systems within the 48 contiguous states.  Promotional offers may require small shipping amounts.  We will provide the most inexpensive shipping options on international, Hawaii, and Alaska destinations.  Returns are accepted on unused items without exception.  Warranty requests will be repaired or replaced at Jetflow's discretion. Pulse Hydration Systems carry a lifetime warranty on all components except bite valves.

Pulse Hydration
PO BOX 398, West Jordan Utah 84084

All return shipments for refund or credit are required to be shipped with tracking for confirmation of receipt.